call us : +27 87 237 9998

Franchising Information

Franchise Information

Franchise Information

Multiserv is one of South Africa’s largest franchise operations with 160+ franchised outlets nationwide.

You can utilise this 40-year brand by joining the Multiserv network as a franchisee and becoming your own boss.

With our large footprint and brand power, Multiserv has established solid relationships with the best suppliers, ensuring competitive pricing, and product and service availability for franchisees.

A successful Multiserv Franchisee is energetic, has the drive to make their business a success and knows the importance of excellent service, quality and value for money. You need only the will to succeed.  Nor do you need extensive business experience, or any particular skills, as we will train you on everything you need to run a successful franchise.

The Multiserv franchisee is a team player within the franchise network. Still independent, and is in charge of your own success, you will enjoy the support of a group of industry experts.

You can tailor-make your own services from a variety of customer offerings.

Cost of a complete turnkey operation:

You can have your own franchise from +- R300 000 (excluding VAT)

Joining Fee                        R50 000 (excluding VAT)

Royalty                               8% or set minimum of R4500

Advertising contribution      2%

A standard franchise equips you to offer the following services and products:

  • Shoe Repairs.
  • Shoe and leather care products.
  • Remotes and ancillary products.
  • Key cutting.
  • Specialist leather repairs.

You can add-on these additional services:

  • Dry cleaning depot.
  • Self-hire carpet cleaner rental (Alliance Partner).
  • Engraving.
  • Internet and printing services.
  • Batteries.
  • Bronzing.
  • Prepaid products.
  • Name badges.
  • Gate Remotes.
  • Sharpening services.
  • Security locks.
  • Watch straps.
  • Tailoring.

Turnkey operation

Multiserv provides a total turnkey operation that includes site selection, lease negotiations, store build-out, shopfitting equipment, signage, opening stock supply, and cash-flow planning.

The Investment may vary, depending on:

  • Site complexity.
  • Size and location.
  • Store design.

Other Costs          Three months’ working capital.


Terms of Agreement

The initial up-front franchise fee of R50 000 (ex. VAT) secures a 5-year franchise term.

Size of store

A standard store varies from 15 to 30 square metres.


Initial training consists of:

  • Working in a simulated store environment.
  • Classroom sessions at Multiserv’s Training Centre in Longmeadow, OR your own store.
  • Further in-store training, where necessary.

Our training centre has a fully equipped computer setup, where franchisees and operators are trained to use the customized Multiserv point-of-sale (POS) system.

therefore, training is provided on an ongoing basis, using new material and practices to keep pace with customer requirements.  Our well-trained Operations Support Team offers operational, marketing and technical support through regular store visits, reviews, audits, and training, and provides assistance with local marketing initiatives.

Franchise Setup Costs

Setup costs        R300 000 (ex. VAT) for a fully equipped new or existing store. The Investment may vary, depending on:

  • Site complexity
  • Size and Location
  • Store Design

Other Costs            Three months working capital.

Franchise Enquiries

Franchising Contact:

Tel:                                 +27 87 237 9998